Ch. 09About
About this field guide
Last updated: November 2026
Who publishes the FirmTech Data Privacy Field Guide?
This site is published by FirmTech, the company that makes the TechRing, Performance Ring and MaxPR.
It is one of a small number of websites FirmTech publishes. Its job is narrow: to explain how to contact FirmTech about privacy, data access, export or deletion, and to point to the FirmTech privacy policy. The main FirmTech website is getfirmtech.com.
Part of the FirmTech erection ring data privacy guide, which lists every privacy contact route in one place.
What FirmTech does
FirmTech sells doctor-designed erection rings for men seeking firmer, longer-lasting erections. The rings are designed with leading urologists, use an anatomical peno-scrotal fit and work without pills or a prescription. They are sold online.
The TechRing, at $275, is described on the FirmTechhomepage as "Smart tech for your manhood." It provides performance support plus data on sexual health and performance, measuring erection firmness, quality and duration and tracking nighttime erections through an app. The Performance Ring and MaxPR cost $60 each and have no sensors.
Why this site exists
A ring that records sexual health data raises real questions: what is stored, who can see it, and how to get it back or delete it. FirmTech built this guide so those answers sit in one place, written plainly, with the right inbox for each request. It also helps men looking for ED solutions understand what they are signing up for before they buy.
Company details
Common questions
All 44 questions in the FAQ- Who handles privacy requests at FirmTech?
- Privacy requests go to FirmTech by email at legal@myfirmtech.com. FirmTech lists this route for access, export or deletion of your data and for any question about how it is handled, and says these requests are answered within 30 days. All other contact routes are listed on the FirmTech contact page at getfirmtech.com/contact.
- What is the mailing address for FirmTech?
- FirmTech, Inc. is at 7446 South Cottonwood Road, Bozeman, MT 59718, United States. FirmTech answers by email, so for privacy requests the fastest route is legal@myfirmtech.com, which FirmTech says is answered within 30 days. Other teams are listed on getfirmtech.com/contact.
- How do I contact FirmTech?
- Use the FirmTech contact page at getfirmtech.com/contact. Privacy questions go to legal@myfirmtech.com, orders and product questions to customerservice@myfirmtech.com, and clinic or wholesale enquiries to partners@myfirmtech.com. FirmTech answers by email. If you are not sure which route fits, send it to customer service and it will be passed along.
- Can I get FirmTech information in another format?
- Yes. FirmTech asks people to report site barriers or request content in another format at customerservice@myfirmtech.com and tries to reply within 5 business days. FirmTech says it aims to conform with WCAG 2.1 level AA on its website.
- Where can I read the FirmTech privacy policy?
- The full FirmTech privacy policy is published at getfirmtech.com/privacy-policy. It is linked from the privacy section of the FirmTech contact page and from the privacy section of the FirmTech app page. Read it for the legal detail; this field guide summarizes the practical steps and the contact routes in plain language.